Yvonne Demalpas
Summary of Experience and Skills
- Twenty years experience resolving workplace disputes throughout Canada
- Ability to manage the emotional climate that prevails in high stress situations.
- Many years spent dealing with people at all levels and in all walks of life in both
confrontational and cooperative contexts, with an excellent track record of accomplishment
and resolution.
- Major involvement in development of union management consultation agreements in the
areas of Health and Safety and National Joint Union Management Committees.
- Knowledgeable in the operation of government departments and expert knowledge of the
Public Service Staff Relations Act and Regulations, Public Service Employment Act and
Regulations, Canada Labour Code, Treasury Board Policies and Human Rights Act.
- Excellent facilitation and communication skills.
Experience -- Highlights
Current -- Consultant and Owner, YDD Consulting
Labour Relations Services
Dispute Resolution
Mediation.
1978 to Dec. 1996 Senior Union Representative, Supply and Services
Union/ Public Service Alliance of Canada, Ottawa.
Played major role in developing the Agreements for National Joint Union Management
Consultation in various areas.
Had primary Supply and Services Union input to the Treasury Board Personal/Sexual
Harassment Policy.
Handled grievances and complaints and maintained a high level of
resolution prior to third party arbitration.
Provided advice and guidance to National and Local Officers, Stewards and members.
Had major involvement in planning, preparing and conducting sessions for Local
Presidents' Conferences.
Planned and supervised registration for Triennial PSAC National Women's Conferences.
(Over 400 delegates, guests and speakers.)
1976 to 1978 Services Officer, Supply and Services Union/Public
Service Alliance of Canada, Ottawa
Handled grievances up to pre-arbitration level.
Developed Supply and Services Union education program and facilitated workshops.
Dealt with problems and assisted National and Local Officers and members in all aspects
of their roles.
1975 to 1976 Freelance Consultant to Unions and Women's Rights Groups.
Developed and conducted first Women's Program for the United Steelworkers of America,
Ontario Region.
Board member on the Labour Studies Program at Humber College.
Frequent public speaking to many types of groups on human rights issues.
Education
Ontario Institute for Studies in Education
University of Toronto
Master's Certificate Program in Adult Education
University of Toronto, Extension Department
Undergraduate Courses, Humanities
Atkinson College
York University, Toronto
Undergraduate Courses, Humanities
Current Courses
Human Rights Summer College Certificate
Human Rights Research and Education Centre
University of Ottawa
Advanced Alternative Dispute Resolution Course - Certificate
University of Windsor Faculty of Law
Advanced Mediation Workshop,
Carleton University Mediation Centre
TPN 1 - Becoming a Third Party Neutral, TPN 2 Developing Facilitation Skills, TPN 4
Principles, Practice and Reflection. (Each TPN is a 40-hour certificate course.)
Seminar 1: Community-Based Conflict Resolution, Seminar 2-Understanding Deep Rooted
Conflict, Seminar 3-Understanding Reconciliation, Seminar 4-Understanding Intervention.
(Each Seminar is a two-day certificate course.)
Canadian Institute for Conflict Resolution, Ottawa
Current Memberships
Dispute Resolution Centre for Ottawa Carleton (DRCOC)
Society for Conflict Resolution in Ontario (SCRO)
The Network -- Interaction for Conflict Resolution
Outside Interests and Community Activity
Developed and taught seminars and workshops for the Canadian Labour Congress and the
Labour Council of Metropolitan Toronto.
Co-developed and taught a Labour History course at Sir Sandford Flemming College,
Peterborough, Ontario.
Held memberships in the Ontario Committee on the Status of Women, and the Ontario
Association of Continuing Education.
Former Vice-Chair of the Taxi Committee of the City of Ottawa.
